Shipping Policy

Last updated: January 2026

Introduction & Consent

IMPLEMENTAL (B K JAGAN And CO) insists upon the highest standards for secure transactions and protection of your Personal Information and its privacy. IMPLEMENTAL (B K JAGAN And CO) is committed to protecting and safeguarding your privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

This Privacy Policy describes the types of personal information that is collected on the IMPLEMENTAL (B K JAGAN And CO) website, how we mutually benefit from such information, how we may use that information and with whom we may share the same.

By mere use of the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree please do not use or access our Site. This Privacy Policy is incorporated into and subject to our Terms and Conditions.

Collection Of Personally Identifiable Information (PII)

IMPLEMENTAL (B K JAGAN And CO) limits itself to collect information in order to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of customer information that may be collected by us include:

  • Your name, address, telephone number, date of birth
  • Email address and language preference
  • Descriptions of the items requested or purchased
  • IP address, operating system, browser type and version

We will not sell, distribute or lease your personal information to third parties.

We may automatically track certain information about you based upon your behaviour on our site. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis and may include referral URLs, browser information, and your IP address.

Credit Card, Debit Card & Banking Information

IMPLEMENTAL (B K JAGAN And CO) does not collect or store Credit Card, Debit Card, or any of your banking information as it is directly transmitted through the payment gateway provider to the payment network or bank.

Registration & Account Security

In order to take advantage of some features of the site, you must register and create a member account which is free of any cost. An online registration form may require you to provide information such as your name, email address, and a password.

Your password is a component of our security system. As such, it is your responsibility to protect it. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately.

Technologies: Cookies & Tracking

We use various technologies to collect information relating to your visit to our website, such as the Uniform Resource Locater (URL) that referred you to our website, Internet Protocol address, browser type, browser language, the date and time of your request, etc. This enables us to enhance and customise your experience on our website.

Web Beacons And Tracking Links

Web Beacons (also called clear gifs and pixel tags), tracking links and/or similar technology consist of a few lines of code and are embedded on the pages of our website. They are often used in combination with Cookies and are often not visible to the user. Web Beacons may relay information to third parties such as our service providers and may be used to track customer response to certain advertising, to better target interactive advertising and to enhance customer support and usability.

Cookies

We use data collection devices such as "cookies" on certain pages of the website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the website.

Use Of Your Personal Information

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to:

  • Resolve disputes; troubleshoot problems; help promote a safe service
  • Collect money; measure consumer interest in our products and services
  • Inform you about online and offline offers, products, services, and updates
  • Customize your experience; detect and protect us against error, fraud and other criminal activity
  • Enforce our terms and conditions

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website.

Marketing Communications

Marketing Emails

In case you choose to leave your email address with us we would deliver to you information through emails such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions. If at any time you decide that you would not like to receive these emails, you may select the 'Unsubscribe' link on the email or edit your information and consent to receive email and other communication in the 'Profile' section for registered users.

Text Messages

If you have chosen to leave your mobile phone number with us, you may receive text message/SMS alerts containing product and event information, cosmetics tips or promotions on your mobile phone. Please note that we will never send you any unsolicited text message on your mobile phone. IMPLEMENTAL (B K JAGAN And CO) does not charge any fee for you to receive any text message from us. However, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.

Telephone Calls

If you have chosen to leave your mobile phone number or landline number on our website, you may receive phone calls containing product and event information, cosmetics tips or promotions on your mobile phone or landline phone.

Communications to Serve You

If you have chosen to provide us with your contact information, we may provide you with service-related announcements by any means, including email, letters and concerning the website or contact you regarding your customer service requests or questions. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that IMPLEMENTAL (B K JAGAN And CO) offers its customers.

Customised Service & Surveys

We may use your personal information you have chosen to give us to provide you with customised service and use of our website. For example, we may suggest products that would be of particular interest to you. Such customised information may be conveyed to you by way of emails or text messages/sms and phone calls.

On occasion, IMPLEMENTAL (B K JAGAN And CO) may sponsor special events (such as contests, promotions or other offerings), questionnaires and surveys. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating.

Employment Information

If you provide personal information to us with respect to employment, such as your resume, we will treat such personal information as confidential and use it only to consider you for current and future employment opportunities and to contact you with respect to employment with us or our affiliates. We will retain your information for further recruitment opportunities that may arise, unless you tell us that you no longer wish for us to retain your information.

An "Affiliate" is a person or entity that directly or indirectly through one or more intermediaries, controls or is controlled by, or is under common control with, our company.

Advertisements on IMPLEMENTAL

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. We do not take any responsibility with respect to your visits to such other websites and providing any information/s therein.

Sharing Of Personal Information

We may share personal information with our other corporate entities and affiliates who may use the said information in accordance with this policy to:

  • Help detect and prevent identity theft, fraud and other potentially illegal acts
  • Correlate related or multiple accounts to prevent abuse of our services
  • Facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity

If you have any objection to such sharing than we request you should not provide us with any information.

We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include web store management companies, order processing companies, courier companies, data analysis firms, customer support specialists, email vendors, web-hosting companies and fulfilment companies. Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to any court orders, or other legal process, or to protect the rights, property or personal safety of our users or the general public.

Business Transfer

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. If such a transaction were to occur then the other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

Security Precautions

We have put in place reasonable measures to protect the personal information contained in our databases. Measures are in place to prevent unauthorized access and maintain appropriate use and accuracy. Furthermore, data that is transmitted in association with our online store is encrypted and is secured by SSL as per international standard IS/ISO/IEC 27001.

Transfer of Data to Other Countries

IMPLEMENTAL (B K JAGAN And CO), our Affiliates and third parties who may receive your personal information in accordance with this Privacy Policy and the databases in which your personal information is stored shall be located in India and are required to honour the privacy representations made in this Privacy Policy under applicable laws of this country. In case of transfer of data to any other country, legal protections applicable to personal information in the concerned country will apply.

Choice / Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

If you want to remove your contact information from all IMPLEMENTAL (B K JAGAN And CO) lists and newsletters, please EMAIL: SUPPORT@IMPLEMENTAL.IN

Policy Change

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

Your Comments & Our Rights

Your Comments

We welcome your feedback. If you have questions or comments about our privacy policies, feel free to drop us a message by writing to us at SUPPORT@IMPLEMENTAL.IN

Our Rights

We may elect to electronically monitor areas of the portal and may disclose any Content, records, or electronic communication of any kind to satisfy any law, regulation, or government request; if such disclosure is necessary or appropriate to operate the portal; or to protect our rights or property or the rights of the users.

We are not responsible for screening, policing, editing, or monitoring such Content. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such Content from the portal.

Children's Privacy

IMPLEMENTAL (B K JAGAN And CO) website is not designed for persons under the age of 18 and we do not knowingly collect personally identifiable information from anyone under the age of 18. If you are under 18 years of age, you may browse IMPLEMENTAL (B K JAGAN And CO), but please do not provide your personal information to us. For example, you cannot register. If we become aware that we have inadvertently received personal information from a visitor under the age of 18 on the website, we will delete the information from our records.